Privacy Policy

1. Introduction and Overview

Welcome to FitTriRun ("we," "our," or "us"). At FitTriRun, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website fittrirun.com (the "Site") or use our services.

This Privacy Policy applies to information we collect:

• On our website fittrirun.com
• Through email, text, and other electronic communications
• When you interact with our advertising and applications on third-party websites and services

By accessing or using our Site, you agree to this Privacy Policy. If you do not agree with our policies and practices, please do not use our Site.

2. Information Collection

We collect several types of information from and about users of our Site, including:

2.1 Personal Data

Personal Data refers to information that can be used to identify you personally. We may collect the following types of Personal Data:

• Identity Data: First name, last name, username or similar identifier, date of birth, and gender
• Contact Data: Email address, telephone numbers, postal address
• Technical Data: Internet protocol (IP) address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access the Site
• Profile Data: Your username and password, purchases or orders made by you, your interests, preferences, feedback, and survey responses
• Usage Data: Information about how you use our website and services
• Health and Fitness Data: Information related to your fitness activities, goals, and progress (only when voluntarily provided by you)
• Marketing and Communications Data: Your preferences in receiving marketing from us and our third parties and your communication preferences

2.2 Non-Personal Data

We may also collect non-personal data, which does not directly or indirectly reveal your identity. This may include statistical or aggregated information. For example, we may aggregate usage data to calculate the percentage of users accessing a specific website feature.

2.3 Image Data

Our website features high-quality images of athletes and fitness enthusiasts. If you appear in such images on our website:

• We have obtained appropriate consent for the use of these images
• We respect your right to request removal of images featuring you
• We take special care with images featuring young athletes, ensuring all necessary permissions are in place

3. Use of Information

We use the information we collect about you for various purposes, including:

• To provide, maintain, and improve our Site and services
• To process transactions and send related information including confirmations and invoices
• To send administrative information, such as updates to our terms, conditions, and policies
• To personalize your experience on our Site and deliver content relevant to your interests
• To respond to your comments, questions, and requests
• To provide customer support
• To send you promotional communications about products, services, offers, and events offered by us that may be of interest to you
• To monitor and analyze usage and trends to improve your experience with our Site
• To notify you about changes to our Site or any products or services we offer
• To protect the security and integrity of our Site
• To comply with any applicable laws and regulations

We process your personal data based on one or more of the following legal grounds:

• Consent: Where you have given us explicit consent to process your personal data for specific purposes
• Contractual Necessity: Where processing is necessary for the performance of a contract with you
• Legal Obligation: Where processing is necessary for compliance with a legal obligation
• Legitimate Interests: Where processing is necessary for our legitimate interests or those of a third party

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Site and hold certain information.

4.1 Types of Cookies We Use

• Essential Cookies: Necessary for the operation of our Site. They enable basic functions like page navigation and access to secure areas of the website.
• Analytical/Performance Cookies: Allow us to recognize and count the number of visitors and see how visitors move around our Site. This helps us improve the way our Site works.
• Functionality Cookies: Used to recognize you when you return to our Site. This enables us to personalize our content for you and remember your preferences.
• Targeting Cookies: Record your visit to our Site, the pages you have visited, and the links you have followed. We use this information to make our Site and the advertising displayed on it more relevant to your interests.

4.2 Your Cookie Choices

Most web browsers allow you to control cookies through their settings preferences. However, if you limit the ability of websites to set cookies, you may worsen your overall user experience. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.aboutcookies.org.

5. Third-party Sharing

We may share your personal data with the following categories of third parties:

• Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work.
• Business Partners: We may share your information with our business partners to offer you certain products, services, or promotions.
• Analytics Providers: We may share aggregated, anonymized data with third-party analytics providers to help us understand how users interact with our Site.
• Legal Requirements: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.
• Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

We do not sell, rent, or lease your personal data to third parties without your explicit consent.

6. Data Storage and Security

We implement appropriate technical and organizational measures to protect the security of your personal data. However, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure.

6.1 Data Retention

We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your personal data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.

6.2 Security Measures

We have implemented the following security measures to protect your personal data:

• Use of secure servers and encrypted connections
• Regular security assessments and vulnerability testing
• Access controls and authentication procedures
• Staff training on data protection and security practices
• Regular backups to prevent data loss

In the event of a data breach that affects your personal data, we will notify you and the relevant authorities as required by applicable law.

7. User Rights

Under the General Data Protection Regulation (GDPR) and other applicable data protection laws, you have certain rights regarding your personal data:

• Right to Access: You have the right to request copies of your personal data.
• Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
• Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
• Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 30 days.

8. Children's Privacy

Our Site is not intended for children under 16 years of age. We do not knowingly collect personal data from children under 16. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us at [email protected].

Regarding images of young athletes on our website:

• We obtain parental or guardian consent before publishing any images of individuals under 16
• We take extra precautions to ensure that images of minors are used appropriately and respectfully
• We promptly respond to any requests from parents or guardians regarding the removal of images featuring their children

9. International Data Transfers

We are based in the Netherlands, and your information may be processed in the Netherlands and other countries where we operate or where our service providers are located. These countries may have data protection laws that are different from the laws of your country.

When we transfer personal data outside the European Economic Area (EEA), we ensure a similar degree of protection is afforded to it by implementing appropriate safeguards, including:

• Using specific contracts approved by the European Commission that give personal data the same protection it has in Europe
• Transferring data to countries that have been deemed to provide an adequate level of protection for personal data by the European Commission
• Where we use providers based in the US, we may transfer data to them if they are part of the Privacy Shield, which requires them to provide similar protection to personal data shared between Europe and the US

Please contact us at [email protected] if you want further information on the specific mechanism used by us when transferring your personal data out of the EEA.

10. Changes to Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date at the top of this Privacy Policy. We encourage you to review this Privacy Policy frequently to be informed of how we are protecting your information.

If we make material changes to this Privacy Policy, we will notify you either through the email address you have provided us or by placing a prominent notice on our Site.

11. Contact Information

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

You have the right to make a complaint at any time to the Dutch Data Protection Authority (Autoriteit Persoonsgegevens), the Dutch supervisory authority for data protection issues (https://autoriteitpersoonsgegevens.nl).